Free and confidential counselling for apprentices and trainees

Did you know Victorian apprentices and trainees can access free counselling services?

The Apprentice Employee Assistance Program is confidential. Appointments are available face-to-face or by:

• phone
• video conference
• live chat.

The counselling services are available to all apprentices and trainees who are employed by Victorian businesses. They don’t need a doctor’s referral.

This is an Apprenticeships Victoria initiative in partnership with external provider Converge International.

Access counselling services

If you're an apprentice who wants to access free counselling, you can book an appointment. Use the code APPRENTV to book by:

• calling Converge: 1300 687 327(opens in a new window)
• visiting: convergeinternational.com.au(opens in a new window)
• downloading the Converge International app (iOS(opens in a new window) or Android(opens in a new window))

There are also specialist helplines available. For more information visit Apprentice Employee Assistance Program(opens in a new window).

Apprentices or trainees with concerns about their training contract or employer can also contact the VRQA, and can choose to remain anonymous:

• vrqa.apprenticeships@education.vic.gov.au
• 1300 722 603